GetFanatic Privacy Policy

Last Updated: 05/10/2025

1. Introduction

Welcome to GetFanatic (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services (“Services”). We are committed to respecting your privacy and handling your data with care.

2. Information We Collect

We may collect personal information that you voluntarily provide when interacting with us, such as:

• Account & Contact Data: Name, email address, workspace/team identifiers.
• Usage Data: Feature interactions, workflow runs, performance metrics, timestamps, approximate region (inferred from IP, stored in aggregated form).
• Log & Diagnostic Data: System events, error traces, service latency, and security audit signals.
• Technical Data: IP address, browser type, device information.
• Content You Provide: Prompts, task configurations, workflow definitions, agent tool bindings, optional feedback, and other content you might provide.
• Integrations & Third‑Party Data: Metadata necessary to connect authorized third‑party tools.
• Cookies & Similar Technologies: Session management, authentication state, minimal analytics.

We may also gather other technical or usage information automatically—such browser type, device information, and activity logs—to help improve our Services.

3. We process your data based on:

• Your consent
• To provide our Services, manage your account, and process payments
• Legal obligations, to comply with applicable laws and regulations
• For service improvement, security, fraud prevention, aggregated analytics and marketing purposes.

4. We may share your data with:

• Service providers who process data on our behalf
• Legal authorities when required by law
• Beneficiary companies, in case of merger, acquisition, or asset sale
• Third parties, with your consent

5. How We Use Your Information

Your information may be used for purposes including, but not limited to:

• Providing, maintaining, and improving our Services
• Communicating with you (e.g., responding to inquiries or sending updates)
• Analyzing usage to enhance functionality and user experience
• Fulfilling legal or regulatory obligations

6. Data Security

We implement reasonable security measures—such as administrative, physical, and technical safeguards—to protect your personal information. While we strive to protect your data, no method of transmission or storage is completely secure.

7. Your Choices and Rights

You have the right to:

• Access your personal information
• Correct or update inaccurate or incomplete data
• Delete your data in certain circumstances
• Restrict processing of your data in certain circumstances
• Object to processing based on legitimate interests or for direct marketing
• Data portability - receive your data in a structured, commonly used format
• Withdraw consent at any time (where processing is based on consent)
• Not be subject to solely automated decision-making that significantly affects you
• Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority

Please contact us using the information below to make such requests.

8. Retention of Information

We retain personal data only as long as necessary to fulfill the purposes outlined here, unless longer retention is required by law. When no longer needed, your data will be securely deleted or anonymized.

9. Children’s Privacy

Our Services are not directed at individuals under 16 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from minors. If you believe that we have done so, please contact us immediately to request removal.

10. International Users

If you're accessing our Services from outside the country where we operate, your data may be transferred across international borders. By using our Services, you consent to such transfers.

11. Updates to This Policy

We may revise this Privacy Policy from time to time. Any changes will be posted here with an updated date. Significant changes will be communicated through our Services or by other means.

12. Automated Decision-Making

We use automated systems to perform our services, such as AI language models, recommendation models, and other automated tools for decision making.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to:

GetFanatic

Science Park 608-K02, 1098 XH Amsterdam, the Netherlands

Email: [email protected]